Terry Mitchell

My Frustration with the Cable Company



Posted: Monday, December 01, 2008

by
http://commenterry.blogs.com

This month, my cable TV provider did what most cable companies love to do – it raised my rates. This one came only ten months after the previous rate increase. What irked me the most, though, was the fact that, for the second time in a row, I was getting an increase in rates for nothing in return – no additional channels and no upgrades.

Even though my cable company is one of the most prominent in the country, the cable system where I live is stuck in the 1980's, while the systems in many of the surrounding venues, also owned by the same company whose name I will not mention, have long since been modernized.

They blame this discrepancy on the fact that they inherited my town's cable system from a company that recently went bankrupt. That company's management essentially ran it into the ground and wasted all of the financial resources that should have been used for modernization – before my current provider bought its systems and other assets out of bankruptcy court.

Okay, so I'll buy their argument as to why we don't yet have video-on-demand (VOD) – the holy grail of modern cable technology – or any high definition channels (so much for one of those HDTVs for now). However, I don't think we should be getting the same rate increases that our privileged neighbors to the north and west are getting until such time as we are brought up to speed. But that's exactly what's been happening and that's why I'm so disgruntled about the rate increases.

At this point, you might be wondering why I don't just switch to satellite TV. Well, even though there are no physical obstructions preventing me from making this switch, I have no interest in satellite TV. I believe it's a step back backwards – yesterday's technology. Ditto over-the-air antenna TV, even with the move to digital.

So I guess I'm just stuck until my cable company feels benevolent enough – correction, considers it cost-effective enough – to upgrade our cable system. In the meantime, for possibly as long as another 15 years, I'll be left to stew in my juices about one unjustified rate increase after another.
 
Terry Mitchell is a software engineer, freelance writer, amateur political analyst, and blogger from Virginia, USA. He posts a least one article a day to his blog - http://commenterry.blogs.com - on subjects such as current events, politics, technology, society and culture, religion, health and well-being, self improvement, personal finance, trivia, and sports. Terry is also the owner and operator of a website that is dedicated to allowing U.S. citizens to find all types of insurance at reasonable prices.  
 
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Top-level comments on this article: (1 total)
» left by jennifer cuddy
3 years 50 days ago.
Do you really think it will take 15 years? lol
 
What's so great about HDTV anyway? My mother told me that soon you won't be able to have cable with out it. I don't know. I don't have cable by choice, but I love my netflix!
:)
» left by Terry Mitchell 3 years 50 days ago.
89 fans.
Jennifer, it actually might take 15 years. HDTV, although somewhat overrated, provides a much clearer picture than standard definition.
 
However, it's interesting that you brought up Netflix. It actually provides an adequate subsistute for both things that I'm not getting from my cable company:  video-on-demand and HDTV. Netflix is already offering movies on demand directly to their customers' TVs. Also, many of the movies they send in the mail are available in HDTV. And those that aren't can be upconverted by a Blue Ray player or a standard DVD player that has upconvert capability. I think I will buy an HDTV after all. Who needs the cable company?
» left by jennifer cuddy 3 years 50 days ago.
Netflix is awesome. They are much better than Blockbuster, who always have such long wait times for the documentaries and films in my que that can go on for weeks. But Netflix always has them available, immediately.
 
And yes, they do have video on demand already!
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